ERP Solution

ERP Solution

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back-office functions related to technology, services and human resources.

ERP software typically integrates all facets of an operation — including product planning, development, manufacturing, sales and marketing — in a single database, application and user interface.

Common Types of ERP Software

ERP software varies widely between systems, industry focuses, and offered features, however, most systems will offer several of these modules:

  • Human resources
  • CRM
  • Finance/Accounting
  • IT Helpdesk
  • eCommerce
  • Supply Chain Management
  • Order Processing
  • Inventory and Procurement

Choosing an ERP Software Solution

The ERP buying process is complex, filled with customization requests and uncertainty about vendor capabilities. Seeking out third-party help for implementation is common and in the case of enterprise vendors, usually necessary.

Employing similar help makes sense for product research as well. Zitco Private Ltd is a market leader in connecting software buyers to the solutions your business actually needs. Our resources include unbiased, in-depth examinations of technology markets, and we have an entire staff of knowledgeable product experts who will help you narrow down your search to the best options for you.




Technical & Functional Proposal For

Complete Web-Based CMS & Back Office

(e.Care Plus , i.Care h.Care & f.Care )

Scope of the project:

The project involves working in a complex of the following systems:

e.Care System (Medical Centers Management):

The e-Care system contains the following subsystems:

Patient Reception System (Outpatient):

• Registration of complete patient data including names in English with a direct translation of names from Arabic to English and vice versa.

• Establish restrictions on mandatory patient data registration such as mandatory registration of mobile number and ID number for the adoption of the patient file.

• Taking into account the calculation of VAT according to the instructions of the General Authority of Zakat and Tax.

• Search for a patient in several ways (name, residence number, mobile number, or medical file number).

• Prove special discounts for some patients.

• Payment methods for the patient.

• Inquire about patient coverage electronically.

• Inquire about patient claims electronically.

• Display patient coverage electronically.

• Display the patient’s family file.

• Allow writing notes on the patient’s file.

• Preparation of UCAF and DCAF documents.

Corporate Information System:

• Contains integrated data on insured companies with multiple functions.

Insurance Companies Information System:

• Contains integrated data on insurance companies with multiple functions.

• The possibility of adding services according to each insurance company (name of service – price).

• Linking with insurance companies to send claims electronically.

The physician percentage system:

• Identifies and controls physician percentage segments.

• The possibility of calculating the percentage of physicians based on the service or total.

Appointment system:

• Schedules the work of the medical facility.

• Scheduling the work of each doctor during the week and at the specified hours.

• Controls patient appointments and prevents appointment conflicts.

• Prevents appointments during doctors’ holidays.

• Sends mobile messages to remind the appointment automatically according to the duration set by the system administrator.

• Reschedules appointments when an emergency occurs to the doctor with an apology letter.

Medical insurance system:

• Establishing insurance contracts, tolerance ratios, and payment methods.

• Determine the degree of insurance.

• Integrative with SWITCH system (DHS company).

• Integrative with Waseel e-Gateway.

Labor inspection system:

• Includes labor data separately according to the system administrator’s desire.

• Enters labor inspection data.

• Printing health certificates in the format of the Ministry of Health.

Diagnostic system (electronic file):

• Proof of sick complaint.

• Proof of medical history and genetic diseases.

• Allergies to medicines.

• Proof of diagnosis from the reality of International Classification of Diseases (Australian coding ICD10).

• Full record of patient visits.

• Attaching the patient’s photos and documents to his electronic file for easy reference.

Notes system:

• Preparing invoices (cash or companies) and identifying payment methods including electronic payment cards.

• Different levels of discounts.

• The participation of doctors in the income of the invoice according to the services in the invoice.

• Listing the approvals obtained from insurance companies.

• Preparation of notes receivable at the patient or corporate level with a listing of outstanding bills.

• Preparation of notes payable.

• Prepare pharmacy bills (optionally) in a manner independent of the pharmacy system to achieve claims’ integrative.

• The possibility of reprinting notes according to the powers granted to the user.

System Tables:

• Define the nationalities, clinics, doctors, and services of the center by company individually or for all.

• The system can give discounts to each insurance company on each service in detail or grant a fixed discount to the company on all services and according to the degree of insurance classification.

Contact Zitco today for the best solutions based on your needs.